Event data pricing
that grows with you,
not against you

Compute credits are Axiom's consistent unit of measurement for compute resources. They apply to various operations including data loading and querying. You can purchase compute credits on demand or pre-purchase them at a discount.

When you send data to Axiom, it's processed and optimized. This processing is measured in compute credits based on the volume of data loaded. Rates decrease as your volume grows via automatic volume discounts.

Queries in Axiom consume resources based on the memory allocated and the duration of the query. Axiom multiplies memory (in GB) by duration (in hours) to calculate usage. As with data loading, higher volumes qualify for reduced rates via automatic discounts.

Axiom charges for storage based on the compressed size of your data, measured in gigabytes per month. Thanks to Axiom's industry-leading compression, customers typically enjoy a 95% reduction in storage footprint.

The "Always Free" allowance for Axiom Cloud includes:

• 1,000 GB/month of data loading compute
• 100 GB-hours/month of query compute
• 100 GB/month of storage

The Personal plan includes a smaller allowance of 500 GB/month of data loading, 10 GB-hours/month of query compute, and 25 GB/month of storage.

No, pre-purchased compute credits do not expire as long as you remain an active Axiom customer. This policy ensures fairness if your usage patterns change or if you've pre-purchased more credits than initially needed. Credits remain associated with your organization and can be used at any time during your active subscription. However, credits cannot be transferred or refunded, and would be forfeited if your Axiom organization is terminated.

For Axiom Cloud, the following enterprise features are available as add-ons:

• AML Single Sign-On (SSO): $100/month
• Directory Sync: $100/month
• Role-Based Access Control (RBAC): $50/month
• Audit Log: $50/month

Yes, with an NDA and a minimum annual spend on Axiom Cloud.

Axiom provides several tools to help you manage costs:

• Real-time usage information in your organization settings
• Custom alerts and notifications through Axiom's audit log dataset
• Usage caps and controls
• Billing thresholds that trigger invoices before the end of a billing cycle

This program allows you to pre-purchase compute credits at a discount based on volume. Axiom Cloud includes automatic volume discounts—this program allows your organization to receive additional discounts for commitment. Pre-purchased credits do not expire and offer significant savings for predictable workloads:

• 25,000-99,999 credits: $0.90 per credit (10% discount)
• 100,000-249,999 credits: $0.85 per credit (15% discount)
• 250,000-499,999 credits: $0.80 per credit (20% discount)
• 500,000-999,999 credits: $0.75 per credit (25% discount)
• 1,000,000+ credits: $0.70 per credit (30% discount)

Billing thresholds trigger invoices when your accrued usage reaches a specific monetary amount within a monthly billing cycle. For Axiom Cloud, this threshold is $1,000. This helps prevent unexpected costs at the end of the month.

Yes, Axiom has soft limits that can be increased upon request:

• 1,000 users, 100 datasets, 1,024 fields per dataset, 500 monitors

Retention is configurable based on your needs. You're billed for the actual storage consumed, so longer retention periods will increase your storage costs proportionally.

All Axiom customers receive email support. Additional support options available for purchase include:

• Named support engineer
• Dedicated support engineer
• Training and professional services